Adatvédelmi szabályzat
Overview
SUONAMA, operated by Shanghai Suonama Auto Parts Co., Ltd., collects and uses personal information to operate www.suonama.com.cn, process orders, provide customer support, improve the storefront, prevent fraud, and meet legal obligations.
Information We Collect
We may collect information you provide, including your name, billing and shipping address, email address, phone number, order details, vehicle or fitment information, and communications with us. Payment information is processed by Shopify and the payment providers available at checkout; SUONAMA does not directly store complete payment-card numbers.
When you use the site, we and our service providers may automatically collect device and usage data such as IP address, browser and device type, cookie identifiers, pages viewed, searches, referring URLs, approximate location, and interactions with products or advertising.
How We Use Information
We use personal information to:
- process payments, orders, shipping, returns, and refunds;
- communicate about orders and provide fitment or customer support;
- maintain security and detect fraud or misuse;
- operate, analyze, translate, and improve the site;
- measure advertising and marketing performance;
- comply with tax, accounting, customs, and other legal requirements; and
- send marketing communications where permitted and according to your preferences.
Service Providers and Disclosure
We share information only as reasonably necessary with providers that help operate the store, such as Shopify, payment processors, carriers, customs and logistics providers, customer-review services, analytics and advertising providers, translation or localization services, fraud-prevention services, and technical-support providers. Providers observed or used on the storefront may include Shopify, Judge.me, Google, Meta, Pinterest, Leadfeeder, CodeBlackBelt, and related service partners.
We may also disclose information when required by law, to protect customers or our legal rights, or as part of a merger, sale, or other business transaction.
Cookies and Advertising
The site uses cookies and similar technologies for essential storefront functions, preferences, analytics, advertising measurement, and fraud prevention. Where required, you can use the site's consent controls to accept, reject, or withdraw consent for non-essential cookies. Browser settings can also block or delete cookies, although some store functions may not work correctly.
International Processing and Retention
Because we sell and ship internationally, information may be processed in countries outside your own. We retain information only as long as reasonably necessary for orders, customer service, legal compliance, dispute resolution, security, and legitimate business records.
Your Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, objection, or withdrawal of consent. You may also opt out of marketing communications. These rights can be subject to legal exceptions and identity verification.
To make a privacy request, email 292001166@qq.com. We may retain information where required for completed transactions, fraud prevention, tax, customs, accounting, or other legal obligations.
Children
The site is intended for business customers and adult vehicle owners and is not directed to children. We do not knowingly collect personal information from children. A parent or guardian who believes a child submitted information can contact us to request deletion.
Changes
We may update this policy to reflect changes to our practices, services, or legal requirements. The latest version will be posted on this page.
Contact
Shanghai Suonama Auto Parts Co., Ltd.
No. 86 Youdian Zhong Road, Tingian Street, Ruian 325200, Zhejiang, China
Email: 292001166@qq.com
