Правила за възстановяване на суми

Refund policy

30-Day Return Policy

Можете request a return within 30 days after receiving your order. Contact us at 292001166@qq.com before sending anything back.

Да бъдеш eligible за return, item must да бъде unused, uninstalled, в condition received, и returned with то original packaging както и proof на purchase. After approval, ние will provide на correct return address както и return instructions. Returns sent without prior authorization може би не accepted.

Fitment както и Customer-Ordered Parts

Vehicle specifications може vary от model year както и market. Customers аз responsible вместо providing accurate OEM numbers, vehicle details, или reference photos when requesting fitment confirmation. Parts that have been installed, modified, damaged after delivery, или specially sourced или customized за customer cannot normally да бъде returned unless they arrived defective или incorrect.

Return Shipping

За change-of-mind return или incorrectly ordered part, customer е responsible вместо return shipping, duties, taxes, и related charges. Ако SUONAMA supplied на wrong item, или item arrived defective или damaged, contact Ние promptly with photos от item, packaging, и shipping label. After verification, ние will provide a appropriate replacement, refund, или return-shipping solution.

Damaged, Defective, или Incorrect Items

Inspect на package when Това е. arrives. Contact Ние като soon като possible Ако item е damaged, defective, incomplete, или different from what Ти ordered. Keep Всички packaging until на claim е been resolved.

Non-Returnable Items

Ние cannot accept returns на installed или used parts, customized или specially sourced items, hazardous materials, gift cards, или items damaged through incorrect installation или употреба. Sale items remain eligible only where required от applicable право или where they arrived defective или incorrect.

Exchanges

На fastest начин на obtain a different item е до request a return и, after approval, place a separate order за replacement.

European Union Cooling-Off Period

Ако order е delivered до European Union и statutory right на withdrawal applies- Можеш. cancel или return на order within 14 days на delivery without giving a reason. На item must да бъде unused, uninstalled, и returned with то original packaging както и proof на purchase. Statutory exceptions, including certain customized goods, май apply.

Refunds

Ние will notify Ти after receiving както и inspecting на return. Approved refunds аз issued до original payment method within 10 business days. Your bank или card provider може require additional processing time. Original shipping, import duties, taxes, и return costs Не е вярно. refundable unless на item е defective, damaged, или supplied incorrectly, или applicable право requires otherwise.

Questions: 292001166@qq.com