Politica de rambursare

Refund policy

30-Day Return Policy

Puteţi request a return within 30 days after receiving your order. Contact noi la 292001166@qq.com before sending anything back.

A fi eligible pentru return, item must - Nu. unused, uninstalled, în condition received, și returned with a original packaging şi proof din purchase. After approval, noi will provide • correct return address şi return instructions. Returns sent without prior authorization nu poate fi accepted.

Fitment şi Customer-Ordered Parts

Vehicle specifications pot vary de model year şi market. Customers sunt responsible pentru providing accurate OEM numbers, vehicle details, sau reference photos when requesting fitment confirmation. Parts that have been installed, modified, damaged after delivery, sau specially sourced sau customized pentru customer cannot normally - Nu. returned unless they arrived defective sau incorrect.

Return Shipping

Pentru un change-of-mind return sau incorrectly ordered part, customer este responsible pentru return shipping, duties, taxes, și related charges. Dacă SUONAMA supplied • wrong item, sau item arrived defective sau damaged, contact noi promptly with photos al item, packaging, și shipping label. After verification, noi will provide a appropriate replacement, refund, sau return-shipping solution.

Damaged, Defective, sau Incorrect Items

Inspect • package when - Da. arrives. Contact noi ca soon cum possible dacă item este damaged, defective, incomplete, sau different from what Tu ordered. Keep toate packaging until • claim a been resolved.

Non-Returnable Items

Noi cannot accept returns din installed sau used parts, customized sau specially sourced items, hazardous materials, gift cards, sau items damaged through incorrect installation sau de a folosi. Sale items remain eligible only where required de applicable dreptul sau where they arrived defective sau incorrect.

Exchanges

, fastest mod de a obtain a different item este request a return și, after approval, place a separate order pentru replacement.

European Union Cooling-Off Period

Dacă order este delivered la European Union şi statutory right din withdrawal applies, puteti cancel sau return • order within 14 days din delivery without giving a reason. , item must - Nu. unused, uninstalled, și returned with a original packaging şi proof din purchase. Statutory exceptions, including certain customized goods, may apply.

Refunds

Noi will notify Tu after receiving şi inspecting • return. Approved refunds sunt issued la original payment method within 10 business days. Your bank sau card provider - Nu. require additional processing time. Original shipping, import duties, taxes, și return costs nu sunt refundable unless • item a fost defective, damaged, sau supplied incorrectly, sau applicable dreptul requires otherwise.

Questions: 292001166@qq.com